We understand the positive impact that a human inflection point can make in your day. That’s why our Customer Support Team is available to assist in a number of ways:

  • Arranging for sample pick-ups
  • Providing test results or result status
  • Detailing specimen requirements for tests
  • Providing test requisitions and/or shippers for both bone marrow and blood
  • Adding tests to an existing case
  • Answering general test questions
  • Connecting you to one of our Hematopathologists

Customer support team toll free: 855-ADX-TEST (855-239-8378)

 

Phone: 713-271-4133
Fax: 713-271-6885
Email customer support link

Customer Support is available:
Mon – Fri: 7:00am – 6:00pm CT
Saturday: 8:00am – 12:00pm CT

 

2016 Holiday Closures

Thanksgiving – Thursday, November 24
FedEx WILL NOT be providing service on Thursday, November 24th. Specimens sent to Applied Diagnostics via FedEx on Wednesday, 11/23/16, will not be delivered until Friday, 11/25/16.   We strongly encourage samples be sent no later than Tuesday, 11/22/16, in order to guarantee receipt in our laboratory and adequate sample viability.


Christmas – Sunday, December 25
FedEx WILL NOT be providing service on Monday, December 26th. We strongly encourage samples be sent no later than Thursday, 12/22/16, in order to guarantee receipt in our laboratory and adequate sample viability.

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